Refund, Returns, & Payment Authorization Policy
Welcome to Fingerprinting.org, your trusted source for top-quality fingerprinting solutions. We strive to provide you with the best experience possible. Please read our refund, returns, and payment authorization policy carefully before making a purchase. By accessing our products and services, you agree to abide by the terms outlined herein.
Digital Products:
Digital products refer to any goods or services provided electronically, including but not limited to downloadable documents, software, or online courses. Once access to a digital product is granted and the product is fulfilled, refunds will not be provided. By purchasing a digital product from Fingerprinting.org, you acknowledge that access to the product constitutes fulfillment, and therefore, you waive the right to request a refund.
Physical Products:
Physical products are tangible goods that are shipped to your address. These may include fingerprinting kits, equipment, or any other physical items offered by Fingerprinting.org. Returns for physical products are not accepted once items have been shipped out for delivery. For items that have not yet been shipped, returns are only accepted under the following conditions:
1. Provided Shipping Information: The customer must provide shipping information and any necessary agreements for the return process to commence.
2. Non-shipment within 30 Days: If the item has not been shipped within 30 days after providing the required shipping information and agreements, the customer may request a return.
Once the item has been shipped, it is considered final sale and ineligible for return.
Refund Process:
To request a refund for eligible products, please contact our customer support team at support@fingerprintingclasses.com with your order details and reason for refund. We reserve the right to assess each refund request on a case-by-case basis and may require additional information to process your request.
Payment Authorization:
By making a purchase on Fingerprinting.org, you authorize us to charge your credit card or payment processing merchant for the total amount listed on the webpage at the time of purchase. You understand and agree that the price displayed on the website constitutes the total cost of the product or service, including any applicable taxes or fees.
Furthermore, you acknowledge that it is your responsibility to ensure that the payment information provided is accurate and up-to-date. Fingerprinting.org shall not be held liable for any discrepancies or issues arising from incorrect payment information provided by the customer.
Once the payment is processed and completed, you agree that the transaction is final and non-refundable, except as outlined in our refund policy for eligible products or services.
By proceeding with the purchase, you affirm that you have read and understood this refund, returns, and payment authorization section, and you consent to the specified amount being charged to your credit card or payment processing merchant.
If you have any questions or concerns about our refund policy, returns policy, or payment authorization, please don't hesitate to contact us. Thank you for choosing Fingerprinting.org for your fingerprinting needs!